Who are we?

Koç University Information Technology department provides the information technology infrastructure and support for academic, administrative and research studies throughout the University.

  • Account services, network, Internet
  • E-mail, calendar, cloud collaboration tools (Office 365, Google apps, MS Teams)
  • Hardware and software client support
  • Phones
  • Research computing solutions, servers, storage
  • Web hosting and development, mobile app
  • Service Desk
  • Device Repair
  • Software 
  • Online education (Zoom, Panopto, Blackboard)


 What is KU NetID?

KU NetID is your username that you will use for the information technology services throughout your university life.

Learn more about KU NetID


Change your password!

Change your initial password after first login.

Learn more about Change password


Stay secure!

  • Protect Your Valuables: Keep your laptop or mobile device at hand or locked. Back up your critical data on Google Drive.
  • Guard Your Identity: Be careful about phishing (attempts by hackers to steal identities or take over computers). Please do not share your password with anyone including IT. We do not collect passwords by e-mail/SMS. If you receive such e-mails, please disregard.
  • Shared virtual computers, which are located at the Library, Student Center, Comp Labs and Dormitory Lounges, do not store local data. Every time the computer is turned off or you log out of your account, all data will be lost. You have to save your work on your own home folder or an external storage device.


Get connected ON Campus!

Wireless

KU and GUEST are wireless networks on campus.

  • You can connect to KU wireless network with your KU NetID.
  • Guests can connect to GUEST wireless network with username/password that is sent by SMS or email.

Learn more about KU Wifi


Get connected OFF Campus!

VPN: Virtual Private Network

VPN service allows you to access KU Resources off-campus.

Learn more about VPN Access


Eduroam

  • Eduroam allows staff and students from participating universities to access the local institution's wireless network access and the internet using their standard username and password just as they do at their home institution.

Learn more about Eduroam


E-mail & Google Apps

Koç University uses Google Apps for Education to provide e-mail, calendar, documents, and much more.

Learn more Google Apps

Gmail: Your e-mail address is [KU NetID@ku.edu.tr

Gmail Login


Microsoft Office 365 and OneDrive

Microsoft Office 365 is available free of charge to students currently employed by the University. Download and install the latest version of Microsoft Office through the Office 365 portal as described below. 

Learn more about Office 365 

Office 365 is able to be used up to 5 devices.                  

Online Education  

Learn more about Remote Teaching & Learning


How to use printers?

FindMe printing service allows network printing to central printers at Rumelifeneri, and West campuses

Learn more about FindMe Printing



KU Mobile App 

  • Koç Üniversitesi Mobil is the official mobile application of the university. It is designed to enhance the experience of students, faculty and staff with personalized information and easy access to online university services.
  • You can download from Play Store or Apple Store

      Learn more about Koç Üniversitesi Mobil


How to get help?

You can create issue tickets and track the progress using TRACKIT system for IT and other units of the University.

Please visit https://trackit.ku.edu.tr/

How to get IT help?

The KU IT Service Desk provides technical and customer support to Koç University students, faculty and staff as a single point of contact. Customers can access services via phone, walk-in, and Trackit.

Call  1111  (0212 338 1111 out of campus)

E-mail to it@ku.edu.tr

Submit a request https://trackit.ku.edu.tr

Learn more about Service Desk

Related Policies and Procedures